Legal

Markero is an independent encrypted messaging service based in Lithuania. Markero is a trading name; the operating company is registered in Lithuania.

Operating company

The operating company is registered in Lithuania. Legal entity details and the registered address are available on request.

Based in

Lithuania

Company registration

Registered in Lithuania

Registered address

Available on request

Legal contact

[email protected]

Data protection authority

State Data Protection Inspectorate (VDAI), Lithuania

Send legal notices to [email protected] and we will provide the registered address on request.

Contact points

• Legal and privacy: [email protected]
• Data protection requests: [email protected] with the subject Privacy request
• Abuse and illegal content: [email protected] with the subject Illegal content report
• Copyright: [email protected] with the subject Copyright notice
• Security reports: Vulnerability disclosure policy
• Press: Press and media kit
• Law-enforcement requests: Transparency and legal requests

Terms and policies

• Terms of Service — including Premium prices, payment terms, refunds and EU/EEA withdrawal rights.
• Privacy Policy — including retention periods and subprocessors.
• Transparency and legal requests
• Accessibility statement
• Trust center
• Frequently asked questions

Consumer information

Premium prices, payment methods, refunds and the EU/EEA and UK 14-day withdrawal process are set out in Terms section 7. The amount shown at checkout is the amount charged for the selected plan. Blockchain network fees charged by your wallet or the network are separate.

EU/EEA consumers can contact the Lithuanian State Consumer Rights Protection Authority (VVTAT) or their local consumer authority. UK consumers can contact their local consumer authority. We are not currently registered with an alternative dispute resolution (ADR) provider. Please contact [email protected] first so we can try to resolve the issue.

Nothing on this page is a substitute for the Lithuanian company register or for independent legal advice. If you need a signed statement, a data-processing agreement or a legal notice, contact us first.